Returns & Exchanges
At Cycle Limited, we want you to ride with confidence. If you are not completely satisfied with your purchase, you can return your bike or gear within 30 days for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Authorization (RA) number.
- 2.Pack Your Gear
Securely pack your items in their original packaging, ensuring all manuals, accessories, and components are included to avoid restocking fees.
- 3.Attach Shipping Label
Affix the prepaid shipping label provided via email to the outside of your box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians inspect your return to ensure it meets our quality standards, your refund will be processed to your original payment method within 5-7 business days.